Yihui | Design

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Hi, I’m Evie!

I’m a designer focused on creating tech-driven, human-centered solutions across digital and physical experiences.
Currently designing at Shogun Group, with prior work experience
at Truist Bank, Wayfair, Philips, and American Express GBT.

Digital Lending Experience

Streamlined the lending journey for small business clients and employees by integrating AI support—eliminating the need for on-site visits.

Property Maintenance Experience

Designed an AI-driven, agentic workflow and chatbot to streamline property maintenance services—reducing issue transfer time by over 30%.

Employee Experience for Financial Advising

Optimized operational strategies for financial advisors—improving team performance and enabling more personalized financial advising services.

And, I've worked at, for, and with...

SERVICE DESIGN NETWORK
Designed Connection: Empowering the Global Service Design Community

WAYFAIR
Redesigned an inspiring onboarding shopping experience.

JOY-IN
Created an all-in-one event platform during the pandemic.

DELOITTE
Modernized gov.com service for people with disabilities

PHILIPS
Developed handheld ultrasound solutions powered by 5G-enabled telemedicine.

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